Header Area Start -->

What is a domain name?

Your domain name is your website's name and points to the location where your website content resides. A domain name is a unique address where Internet users can access your website, like http://www.BWSCloud.tech.  A domain name can be any combination of letters and numbers and contains a specific domain name extension (also known as Top-Level Domains, or TLDs for short), such as .co.za, .com, .net and more.

What is a top-level domain (TLD)? 

A top-level domain is an element located after the last dot, the final segment of your domain name. It is also called a domain suffix – as it is at the end of the domain name. 

To make it more straightforward, let's break down an example domain name  – sub.example.com.


sub – is the subdomain 
example – is the mid-level domain 
com – is the top-level domain  

A 'dot' separates the domain levels.

Why do I need a domain name? 

A domain name is an address for your business on the internet. It helps others locate your website.

Your own domain name, website and corresponding email addresses will give you and your business a more professional look. Another reason for a company to register a domain name is to protect copyrights and trademarks, build creditability, increase brand awareness and search engine positioning. 

Can you transfer your domain? 

Yes, you can, and BWS will assist you with the domain transfer process. 

What is web hosting?

Web hosting is the storing and serving of content to users that accesses a website by means of its uniqe domain name. A website needs a web hosting account, as no site can live on the Internet without a web server.

A web hosting service provider provides a service to customers. The customer pays a monthly fee to the web hosting service provider and in turn the customer owns and operates a piece of the web servers. Web hosting allows you to rach the world wide web.

Why do you need web hosting?

Your unique domain name (i.e. http://bwscloud.tech) will point to your website's pages. The content that makes up your website is kept on a web hosts' infrastructure. The web host will ensure that your content is backed up, secure and loaded every time someone accesses your domain name.

If you register with BWS Hosting, we will provide you with the tools needed to keep your website up and running.

How do you get web hosting?

You can register with BWS Hosting through our simple ordering process. BWS will provide you with simple and cost affordable hosting packages. You can also select to sign up for a new domain name or transfer an existing one to BWS.

Sign up with BWS today, and get your business online.

How does hosting work?

Web hosts are companies that rent out their services and technologies to host websites on the internet. Once the hosting company hosts your website, users can access it by typing in your web address (domain name) in their web browser. When they do this, their computer connects to the server hosting your website. In turn, the server serves (sends the files you have stored on the storage to display) the website to your web visitor in their web browser.

Does BWS offer different types of hosting?

Yes, we offer different types of hosting services:

Web Hosting: At BWS, this is our most basic type of hosting. It is cost-effective and the best choice for most websites. Our solution shares resources with other websites on virtual servers. This means that individuals do not have to carry the costs of dedicated equipment, and BWS can scale the resources to meet the demand. You can also register a domain, without any hosting account. This will allow you to retain ownership of a unique domain name.

Reseller Hosting: Reseller hosting is an option that involves one company (a hosting provider) renting hard drive space and bandwidth to another company (small-mid size business), who then rents the space to third parties (entrepreneurs-small business). Simply put, reseller hosting can provide hosting to your clients as if you were the web hosting company. This is a trendy option amongst Digital Agencies and Web Development companies.

Custom Hosting Solutions: A bespoke/unique setup that caters specifically to customer's requirements. Custom hosting is usually a dedicated, custom-built setup than can be 1 to many dedicated servers per customer. These solutions typically include fault-tolerant and auto-scaling options.

What type of web hosting do I need?

This will depend on your website requirements. You can register a domain, without any hosting account. This will allow you to retain ownership of a unique domain name.

If you require just a basic site, then any of our Web Hosting packages (Small to Extra Large) will work for you.

For customers with a monthly expenditure of at least the equivalent of 5 times Medium Packages, the Reseller Package can offer you some cost advantages.

The most advanced and bespoke option (Custom Hosting) will allow solutions tailored to your unique requirements.

What are the benefits of web hosting?

There are many benefits associated with a Web Hosting Solution. One of the key advantages is the lower risk of data loss. Most of your data will be stored in secured locations, on fast, reliable backup solutions – specifically tailored for high availability, so there will be a very little chance of experiencing data loss. Web Hosting's advantages include great scalability, improved performance, reduced costs, and additional disaster recovery options.

How long does it take to set up my hosting account?

This process does not take long at all. Setup is speedy. If you do get stuck, we will guide you through the process.

Can I upgrade my hosting account?

Yes, you can upgrade your account at any time. If needed, we will be happy to guide you through the process.

What contracts does BWS offer for hosting?

BWS offers Month-to-Month contracts. We would hate to see you go, but if you really need to, you may terminate any service with BWS on 30 days written notice. Termination can be done through the online control panel or by sending an email to accounts@bwscloud.tech . BWS will confirm the termination of service via email.

We offer flexibile monthly, quarterly, bi-annual or annual billing intervals.

What are multiple domains?

Multiple domains are add-on domains hosted on the sub-directory of a primary package. Each domain has its separate web files, but share its parent account's disk space, database, and traffic quotas.

Does your hosting come with a control panel?

Yes, your hosting comes packed with the world's number one control panel, cPanel.  

cPanel is an online interface used as a control panel to simplify website and server management. cPanel allows you to publish websites, organize web files, create email accounts, launch web applications and much, much more.

What is an FTP Account?

A file transfer protocol (FTP) account is a type of user account that enables the transfer of files with a host computer by using FTP services. FTP accounts are used for uploading and managing files on your website. An FTP account is automatically generated when you sign up for any of our hosting packages.

What is storage in web hosting?

Disk space, also known as storage or webspace, is the amount of room on a server available to store the content (text, images, code, databases, etc.) of your website. BWS' storage goes from 250 Mb, for our smallest account ("Xtra Small"), to 15 Gb, for our largest ("Xtra Large") account.

What is uptime?

Uptime is the amount of time that your website is available and online throughout the month. BWS has a good track record with uptime numbers exceeding 99.99%.

Monitoring of all systems takes place 24x7x365. BWS also has frequent malware/antivirus scanning, and regular backups ensure that your content remains safe, secure and accessible.

Does BWS offer Hosting Support?

No matter which package you sign up for, BWS is here to support and guide you every step of the way! Support ranges from, Basic, Standard and Advanced to Enterprise plans.

What is SSL?

SSL stands for Secure Socket Layer. This standard technology keeps an internet connection secure and safeguards any sensitive data sent between two systems. SSL prevents offenders from reading and modifying any information transferred, including potential personal details.

BWS offers free SSL on all of our hosting accounts.

What is MySQL?

MySQL is an open-source Relational Database Management System (RDBMS). Benefits include its ease of use, the low total cost of ownership, flexibility, scalability, availability of tools, and lastly, it is robust and very secure. MySQL has stand-alone clients that allow users to interact directly with a MySQL database using SQL. More often, MySQL is used with other programs to implement applications that need relational database capability. 

Many of the world's largest and fastest-growing organizations including Facebook, Google, Adobe, Alcatel Lucent and Zappos, rely on MySQL. These organizations use it to save time and money, while MySQL powers their high-volume websites, business-critical systems and software. BWS uses MySQL, and all of our Hosting packages come with at least 1 MySQL Database.

What is data transfer and how much do you need?

Data transfer is the amount of data transferred while viewing a website. The more visitors a website receives, the higher its amount of data transfer will be. A website with many media (picture, videos or downloadable content) will also have a relatively more elevated amount of data transferred.

BWS offers unlimited data transfers, as long as it adheres to our Acceptable Usage Policy (http://hosting-management.test/acceptable-use-policy).

Is your hosting account backed-up?

At BWS all hosting accounts are frequently backed-up and can be restored with easy-to-use restoration interfaces! Website backups keeps your data safe. Every file, folder, and database on your hosting account is always safe, protected, and available. Support, antivirus scanning, and backups start as soon as you set up your account.

How does BWS address security?

BWS uses a combination of ImunifyAV and ClamAV to perform regular malware scanning. These products analyze all of the files on the server and notify users of any malware it discovers. Customers can then remove any malicious code.

BWS also runs a WAF (Web Application Firewall), which dramatically increases your web applications' protection. It protects you from insecure web application designs, against operating-system-level attacks and general malicious traffic.

What payment method do we use?

BWS uses the PayFast (https://www.payfast.co.za/) payment gateway with integration into the Xero Accounting platform. PayFast allows you to pay via credit and debit cards.

Do we sell reseller hosting packages?

Yes, we offer Reseller hosting. We offer a discount to all qualifying Resellers. Customers with a monthly expenditure of at least the equivalent of 5 times Medium Packages, will be considered.

What is Reseller Hosting?

Reseller hosting is an option that involves one company (a hosting provider) renting hard drive space and bandwidth to another company (small-mid size business), who then rents the space to third parties (entrepreneurs-small business). Simply put, reseller hosting can provide hosting to your clients as if you were the web hosting company. This is a trendy option amongst Digital Agencies and Web Development companies.

Do we sell reseller hosting packages?

Yes, we offer Reseller hosting. We offer a discount to all qualifying Resellers. Customers with a monthly expenditure of at least the equivalent of 5 times Medium Packages, will be considered.

What is Custom Hosting Solutions?

It is a bespoke setup that caters specifically to customer's unique requirements. Custom hosting is usually a dedicated, custom-built setup comprising of 1 to many dedicated servers, with load-balancing, automatic scaling and additional redundancy.